sengpan Wigs for Women Brown Long Curly Hair Big Wave Wig Natural Curls Headband Lolita Wig Heat Resistant Cosplay Synthetic 가발
sengpan Wigs for Women Brown Long Curly Hair Big Wave Wig Natural Curls Headband Lolita Wig Heat Resistant Cosplay Synthetic 가발
About wigs
1. Hair fall.
Just received the wig will have the phenomenon of falling, because the factory production out of the wig will have a little floating hair, slightly stroke the floating hair on it, don't worry about it!
2. Hairstyle effect is inconsistent with the picture.
This is because the model will be worn before according to their own preferences to take care of, pro can also be based on their own favorite to take care of Oh, followed by the difference in the face effect is a slight gap is normal.
3. About color difference.
Computer display resolution differences as well as the photo angle and lighting dyeing process slight color difference is a normal phenomenon, prevail in kind.
4. About deformation.
Wigs in logistics and transportation bumps along the way, received a little care on it!
1, the wig is generally 1-2 months or so wash 1 time according to wear frequency
2, cold or lukewarm water to wash, wash with general shampoo on the good can be combined with general conditioner wash clean wig try not to use a hair dryer or other high temperature wind dry, should be dry towel gently dry wig on the excess moisture and then placed in a ventilated place to avoid sunlight damage to the wig, do not comb the wig immediately after washing should wait for the wig to dry and then combing!
5, the use of wigs special comb combing (steel comb or iron comb better Oh) can not use plastic comb comb Oh!
6, curly hair basically do not use a comb, curly place every time with good after finishing with a hand on it!
7, if the wig used for a long time knot bad comb, do not pull, should be sprayed on the wig special non-oily maintenance fluid, and then slowly and carefully geography open!
8, pay attention not to spray the wig on the philosophy of water, hair wax and other real hair styling agent used so that the wig will become sticky!
9, the use of wig special non-oil maintenance liquid method is very simple: take before gently sprayed a few times in the wig can be) can make the wig become smooth and shiny and can prevent static electricity, so that the wig has been to maintain a moisturized state like just bought back when the same!
10, the wig can be tied up, just can not be tied too high or else below their real hair will run out Oh 11, longer wig comb when the wig will be divided into long sections, from the bottom to the top comb, must be light, be patient!
12, in the process of finishing wearing a small amount of hair loss is a normal phenomenon!
SHIPPING
SHIPPING
SHIPPING POLICY
This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Sengpan.
MAIN SHIPPING METHODS
There are three shipping methods we offer, including rush shipping and standard shipping. We will arrange the best Courier according to your choice of shipping method and shipping address.
1) Standard Shipping(Delivery in 25-35 days)-Free!!!
Shipping Courier including USPS & UPS,Aramex & DPD.
2) Premium Shipping (Delivery in 15-25 days) -$19.89
Shipping Courier including DHL-E.
3) Rush Shipping (Delivery in 10-20 days)-$39.89
Shipping Courier including DHL/FedEx/TNT.
Note :The shipping cost is prepaid before sending, so there will be no extra shipping cost, please note for some countries, there will bpreppydresse customs taxes, this tax should be paid by buyers, in order to save your cost, we usually write less price on the invoice.
Please refuse to sign the package if you find the package is broken and contact with us at the first time, we will help you solve all the problem.
Tracking
You’ll get shipping information for your order when the items in your order are fulfilled. Make sure that your Email address is correct.
If you already have the tracking No. for your order, you could check tracking on this website: https://www.17track.net/en
Please note that sometimes the tracking update may have some delay. Please don’t worry, try to check in a few days.
Delivery Guide
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.
RETURN
RETURN
REFUND & RETURN POLICY
Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24-48 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!
At Sengpan, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)
To initiate a return, please follow these steps:
Contact our customer service team at Sengpan@outlook.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at Sengpan@outlook.com.
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
What is not accepted for return?
We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by Sengpan@outlook.com. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.
Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or Sengpan@outlook.com. We will reply as soon as possible.